The value for money was great, with a clean and comfortable room. The location was nice and safe, and the staff treated us kindly and were very helpful with festival information.

The breakfast could have been improved by offering more variety.

I absolutely adored the charming decor of the hotel, especially in the common areas. The vintage furniture and elegant touches created such a warm and inviting atmosphere. It reminded me of visiting my grandmother's house, full of nostalgia and comfort. The hotel was also very accessible for us senior folks, with wide hallways and well-placed handrails throughout. It made getting around so much easier and safer.

If I had to ask for one thing to make the vacation even better for senior people like myself, it would be for the children working there to be a bit more attentive and considerate. Sometimes, they seemed a bit preoccupied or rushed, and I could have used a bit more assistance with my luggage or navigating certain areas.

the staff at mercator itzehoe-klosterforst were incredibly helpful and gave great information about the music festival. the breakfast had a variety of options, including hot, cold, and vegetarian items. the room was spacious and comfortable, making for a pleasant stay.

slow elevator